01
Service Charge Budgets
Annual budgets, demands, supplier invoices, reserve fund thinking and plain explanations for leaseholder directors who need to approve figures without guesswork.
See management feesArchive plate CHM 20, entrance survey, Chelmsford
Block Management That Keeps The Awkward Cupboards In Order.
CTC Property Managment works with resident management companies, freeholders and leaseholder directors of small and medium leasehold flat developments across Chelmsford and nearby Essex towns, keeping service charge budgets, repairs, compliance records, contractors, meetings and resident communication moving without drama.
keysleasesguttersfire logsinsuranceminutesbudgetsmetersbin storeslightingdoor entryreserve funds
keysleasesguttersfire logsinsuranceminutesbudgetsmetersbin storeslightingdoor entryreserve funds
Owner’s note
Small Blocks Need Calm Records, Not Grand Promises.
I started CTC in Chelmsford in 2020 because the same things kept upsetting otherwise sensible blocks: a hallway light nobody owned, a service charge bill nobody could explain, a contractor who had been called twice by two different directors, and one cupboard key that everyone thought someone else had. I still keep the firm deliberately small because I want to know the buildings, the directors and the awkward cupboards by name.
My job is not to make leasehold life sound glamorous. It is to keep the budget honest, the repair trail visible, the fire log where it should be, and the residents updated before a small irritation turns into a meeting that eats a whole evening.
What CTC Manages
Three Useful Pieces Of The Same File.
02
Repairs And Contractors
Logged faults, photographed issues, sensible quotes, contractor coordination and follow-up so the same loose handrail is not rediscovered at every meeting.
See the process03
Compliance And Communication
Insurance renewal prompts, fire and safety records, inspection notes, meeting packs and resident updates written with enough detail to be useful later.
Ask if your block fitsObserved In The File
Proof Points And Footnotes
The Useful Facts Directors Usually Ask First.
- Service charge funds are held in a designated client account. CTC does not hold cash and does not take card payments at residents’ doors.
- Initial calls are usually offered within 2 working days. A Chelmsford site walk is usually within 7 working days.
- Regular inspection rhythm is agreed by block: monthly for lift or high-footfall buildings, every 6 to 8 weeks for typical converted blocks, quarterly for very quiet sites.
- Full handover from a previous managing agent normally takes 4 to 6 weeks once authority letters are signed.
- Contractor approvals are recorded so directors can see who instructed what, when and why.
Pinned Slip, December
I do close the office properly between Christmas and New Year because my family will mutiny otherwise, but existing clients still use the emergency route for water, power, access and anything unsafe.
ClaireNext Steps